|
References
1. Institute of Medicine. To Err is Human. Available at: www.iom.edu. Last accessed June 6, 2004.
2. Institute of Medicine. Health Literacy: A Prescription to End Confusion. Available at: www.iom.edu/report.asp?id=19723. Last accessed June 5, 2004.
3. Carmona RH. Health literacy in America: The role of health care professionals. Available at: www.surgeongeneral.gov/news/speeches/ama061403.htm. Last Accessed June 12, 2004.
4. Association of American Publishers. Literacy; facts and factoids. Available at: www.publishers.org/school/literacyfacts.cfm. Last accessed June 5, 2004.
5. Millsap-Spears C. Bridging barriers: Handling the influx of non-native English-speaking employees. Available at: www.hospitalconnect.com/jsp/article.jsp?dcrpath=AHA/NewsStory_Article/data/HFMMAGAZINE536&domain=HFMMAGAZINE. Last accessed June 5, 2004.
6. Harmon KS. Wasted words. Why spend time and money giving instructions that can't be understood. Available at: www.hospitalconnect.com/jsp/article.jsp?dcrpath=AHA/NewsStory_Article/data/HHNMAG872&domain=HHNMAG. Last accessed June 5, 2004.
7. National Academies Press. Priority Areas for National Action: Transforming Healthcare Quality. Available at http://books.nap.edu/catalog/10593.html. Last accessed June 5, 2004.
|