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By Glen McDaniel, MS, MBA, MT, CLS, CLDir
References
1. JCAHO. National patient safety goals. Available at: www.jcaho.org/accredited+organizations/patient+safety/npsg.htm. Last accessed Aug. 8, 2004.
2. Joint Commission Resources (JCR). New Standard LD.3.11. Available at: www.jcrinc.com/subscribers/perspectives.asp?durki=6640&site=10&return. Last accessed Aug. 8, 2004.
3. CDC. National Hospital Ambulatory Medical Care Survey: 2002 Emergency Department Summary. Available at: www.cdc.gov/nchs/data/ad/ad340.pdf. Last accessed Aug. 8, 2004.
4. ACEP. Ambulance Diversion and ED Overcrowding. Available at www.acep.org/1,2597,0.html. Last accessed Aug. 8, 2004.
5. JCAHO. Sentinel Event Alert, June 17, 2002. Available at: www.jcaho.org/about+us/news+letters/sentinel+event+alert/sea_26.htm. Last accessed Aug. 8, 2004.
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